Archive | UX RSS for this section

UX Lesson: Be Careful with Scrolling

I wanted to turn on wi-fi sync between my iPhone and my new MacBook and I just wasn’t able to find how to do it. I looked into iTunes and found nothing. So I asked my friend and he said it can be done in iTunes. I was like what the hell that’s the first place where I was looking for it.

The problem is that I opened iTunes and saw this.

I did not realise that I can scroll down to see additional content where I can enable the wi-fi syncing.

There is always the option that I’m an idiot but I also have the experience that people are having this issue a lot. If the structure of a content on the screen is very distinct, people don’t know that they can scroll the content. On the other hand, if the content is very homogenous like a list of email previews or a list of tweets, people don’t seem to have a problem to realise that they can scroll the content.